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StatTracker Warning Error

Discussion in 'Help and Support' started by silentknight, Jun 22, 2017.

  1. silentknight

    silentknight Level 0

    Joined:
    Jun 21, 2017
    Messages:
    2
    Recently I've been getting error messages popping up in the server cmd window saying:
    "StatTracker warning: Stats server did not respond with an ok. Server message: [error internalservererror] INTERNAL SERVER ERROR."
    Or:
    "StatTracker warning: A task was canceled."
    I've also been told from my friends that they are unable to join the server.
    I know the quickest way to fix the problem is to just delete tshock.sqlite and auth.lck but I was hoping, is there is a different way to fix this issue? I'd really appreciate any help as I don't want to have to redo all the permissions I've set up.

    Thanks for any help.
     
  2. TERRARIA.BY

    TERRARIA.BY Level 2

    Joined:
    May 27, 2017
    Messages:
    27
    A similar error occurs all the time. Log entries:
    Code:
    2017-06-28 08:16:33 - <SendUpdateAsync>d__9: WARNING: StatTracker warning: System.Threading.Tasks.TaskCanceledException: A task was canceled.
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x00026] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Net.Http.HttpClientHandler+<SendAsync>d__63.MoveNext () [0x004c6] in <c0d56c6ba9dc4f9c8156030a4536c3c3>:0
    --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0001a] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Net.Http.HttpClient+<SendAsyncWorker>d__47.MoveNext () [0x000ca] in <c0d56c6ba9dc4f9c8156030a4536c3c3>:0
    --- End of stack trace from previous location where exception was thrown ---
      at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0001a] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <3753d1715b8842d8bb13a30db0388b60>:0
      at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <3753d1715b8842d8bb13a30db0388b60>:0
      at TShockAPI.StatTracker+<SendUpdateAsync>d__9.MoveNext () [0x00094] in <adb76749b4ab436eab4516c7736cb0cf>:0
    2017-06-28 08:16:33 - <SendUpdateAsync>d__9: ERROR: Retrying in 5 minutes.
     
  3. Zaicon

    Zaicon Spam Cleaner 9000
    TShock Mod Plugin Developer

    Joined:
    Feb 15, 2014
    Messages:
    811
    Hey there,

    Sorry for the trouble. The reason you are getting this error is because the tShock StatTracker server is currently down. We are in the process of fixing it right now, but it might be a little longer before we get the server back up and running. At this time, there is nothing you can do to fix it.
     
  4. TERRARIA.BY

    TERRARIA.BY Level 2

    Joined:
    May 27, 2017
    Messages:
    27
    Ok, we are waiting. ;)
     
  5. silentknight

    silentknight Level 0

    Joined:
    Jun 21, 2017
    Messages:
    2
    Oh okay, I was worried it was something I was doing wrong with the config file. Since I'm just hosting a private server for friends im okay with the StatTracker being offline so long as we can still play. Thanks for the replies.
     
  6. Tangeek

    Tangeek Level 0

    Joined:
    Aug 22, 2017
    Messages:
    4
    I've had the same issue for a few days, though it doesn't seem to be every five minutes. I just did a full upgrade so it could very well be on my end. Is it ?