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Update on Discord

Discussion in 'Community News' started by nicatronTg, Jul 12, 2018.

  1. nicatronTg

    nicatronTg Shank / hakusaro
    TShock Founder TShock Admin

    Jul 21, 2011
    I wanted to fill everyone in again on what's been going on with the Discord situation.

    Discord has maintained the following:
    1. Our server has been promoting cheats and hacks. We disagree with this reasoning, and Discord has not actually told us any message that spurred the initial server + account ban.
    2. My account is not in violation of the Discord terms of service. They agree that I didn't promote any hacks and cheats, and actually reversed my account ban.
    3. The TShock for Terraria project is a legitimate project, officially sanctioned by Re-Logic, but the Pryaxis server was promoting, encouraging, or distributing cheats.
    Discord has further concluded that since I'm the owner of the server, I'm responsible for all messages posted on the server, including anything sent from just normal, average user. As a result, if I didn't take action by removing a post by a user that promoted cheats or hacks, then the server must be terminated as it promotes cheats or hacks. In other words: if I failed to remove something, then the entire server is in jeopardy.

    I have reproduced the entire email from Discord:

    Hi nicatronTg,

    Thanks for the update. On further review, I've lifted the ban on your account.

    The server in question was found to be distributing, promoting, or encouraging cheats. I understand that TShock is legitimate, but we were able to locate content showing the server was being used for the promotion or encouragement of cheating in our investigation.

    We won't be able to restore the server, but you are welcome to create a new one. Going forward, you'll want to be sure that you are moderating your server properly and removing any content related to cheats or hacks for our or any other service, which was likely the problem here. As server owner, its your responsibility to ensure our community guidelines are being enforced within that server.

    All of us on the TShock Team (and by extension, Pryaxis), have had various guesses as to what this content may have been. Since TShock is a server mod, it's often said that a client mod or hack can accomplish what TShock cannot as a form of thought exercise. Maybe this is what happened? We don't know.

    Going forward, we will not be re-establishing another Discord server. We're going to continue using Telegram while we work to build out more permanent infrastructure.

    It sets a stark precedent that if someone uses a Discord server to promote hacks and one person fails to catch it, then it becomes the server's problem and action will be taken against the server. Mods like AlphaConsole continue to exist in the Discord ecosystem -- some even attaining Discord partnership -- while we're thrown off the platform. We cannot hope to understand why this variance exists, but we can definitely choose to support a different platform in the future.
    • Like Like x 4
    • Informative Informative x 2
  2. cccdfern

    cccdfern Level 4

    Apr 17, 2012
    Isn't this essentially what the EU has been pushing for? A largely flawed system where the provider is wholely responsible for its users and would essentially kill most if not all forums fairly quickly?

    Its infuriating that they can do this aand not actually provide the 'evidence' which justifies deleting an active community.
    • Agree Agree x 1
  3. Jewsus

    Jewsus Guest

    • User was banned for this post: Alt of permabanned user.
    Why didn't you write a bot to sort out such problems? Or get staff that pay closer attention to any content that is considered to be ban worthy? If you had a larger server then maybe you should have had more qualified staff to weed out such content. It is not hard to disable links to content you deem inappropriate. And yes as the owner of a discord server if we fail to miss such things then we should be held accountable.
    • Disagree Disagree x 3
  4. dark22

    dark22 Level 4

    May 17, 2014
    It is an unpleasant situation, and apparently the Discord team has a grudging to understand that there was no infringement of copyright since the game's own developer does not prohibit the existence of TShock. It not makes sense, since other groups are full of piracy, torrrents downloads, offensive and pornographic content. I do not think the owner has to work at the speed of light to eliminate and take responsibility for content sent there. This is practically impossible on a medium channel. I hope they find a solution for new discussions (Mattermost), it would be interesting despite the cost of a dedicated server. I wish everyone success!
    • Like Like x 2